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Handling Warranty Issues

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Cameroo:
When I began this obsession, I had no intention of selling any bows.  My plan was to make them for myself, and to give some away to friends/family members, just so I could feed the addiction of building the next bow.  However, it didn't take me long to realize that this can quickly become a very expensive hobby.  After only turning out a couple bows, I have been approached by a couple people requesting that I build a bow for them.  Not something that I really wanted to do, but I figure if it can help pay for some of the investments I put into new tools and materials, why not?

My main concern with doing this is how do I guarantee my work?  I can offer a 1 year warranty, when used "as directed", but how do I know what will happen to the bow when it leaves my hands?  I take great pride in my work, and want to maintain a good reputation, but I also don't want to be taken advantage of by some donkey that doesn't know how to take care of a bow, or use it properly.

So this question goes out to all of you that have sold custom bows.  How do you deal with these issues?  Would I be best just overbuilding everything?  Maybe only building lighter bows with backings?  Or am I just being paranoid?  Anyone have any nightmare customers?  I'd like to hear the advice or experiences of some of the veteran bowyers in here (or any bowyers for that matter).  Thanks in advance for your insight!

EDIT to fix typos

stickbender:

     I think maybe a CYA clause would be helpful.  Give them a set of directions, of do's and don'ts, and then have them sign a paper that stated that they have received instructions, for proper care, and use of the bow, and that it is warranteed for one year to be free of defects, faulty workmanship, etc. and to perform as stated.  Include warnings of the danger of over drawing, etc. , and that they are fully responsible for any injuries, either they or others receive from missuse of the bow.  You might want to consult a Barrister, (Lawyer) for help in writing it.  ;)
                                                                                Wayne

artcher1:
I've never sold a bow, BUT if I did, I would just give 'em the 5/50 warranty. That's 5 minutes or 50 feet ;D. These types of bows should never be put in the hands of the uninitiated in my opinion. That being said, I've given away many bows and most recipients totally ignore instructions. Good luck though.............Art

mullet:
 Read my Thread in the Trade Blanket stickied at the top on trading bows.

Pat B:
I have sold a few bows but not many. I give a lifetime warrenty. If it breaks I will make them another...once! This is not a business for me and I have never made money selling bows. I have had to eat a few though. Even ones I could tell were misused. But if I make something and put all I have into it, and if someone wants to buy one I will warrenty it for life...mine or the bows!  ;)
  When I give bows away or trade them, all bets are off!  ;D ::)

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